Shipping & Delivery

Order Shipment

Orders placed on İleritrafik.com are shipped via the courier company selected during purchase.
Once dispatched, the order status updates from "Approved" to "Shipped".
To track your shipment, visit https://www.ileritrafik.com/Hesabim.aspx#/Siparislerim and click "Where is my package?" This link directs you to the courier's tracking page.

Processing Time

Orders are dispatched within the timeframe specified on the product page, following bank and financial approval.
Orders placed after 4:00 PM are processed the following business day.
Please note that shipments do not occur on public holidays.

Shipping Charges

If your order is sent with "Receiver Pays", shipping, transportation, and delivery fees vary based on the order's content, chosen delivery method, and destination city.
You are responsible for paying the shipping fee directly to the courier upon delivery.
İleri Trafik Market collaborates with courier companies to ensure you receive the most cost-effective shipping rates.

If Your Order Hasn't Arrived

If you have any questions or issues regarding your order, please email our Customer Service Representatives at [email protected]. Our experts will promptly assess the situation and provide relevant information and solutions.

Upon Receiving Your Order

Packaging Integrity:
- Your order is packaged securely to prevent transit damage and shipped via reputable courier companies in Turkey.
- Please do not accept if the package appears opened, torn, or physically damaged. Inform the courier that you are refusing the delivery due to damage. The courier will prepare a report; you should retain a copy for your records.
Order Accuracy:
- If your order contains any discrepancies or missing items, please call our Support Line at +90 312 234 30 00.

For any further questions or concerns, you can reach us via:

We are committed to ensuring a smooth and satisfactory shopping experience.